Bright Blue Ink is a Union printshop based in Austin, Texas.
For assistance and inquiries relating to the webstore, please contact Bright Blue Ink via
the contact form on this site.
For matters relating to other organization activities, please contact Gen-Z for Change directly.
Webstore orders generally ship within seven business days.
At present, the webstore is not capable of shipping orders outside of the United States.
You may return items that are in 'like new' condition within 14 days of delivery for a full refund.
In cases where the return is a result of our error (you received an incorrect or defective item) we'll also pay the full return shipping costs.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please contact us with your order number and details about the product you would like to return. We will respond as quickly as possible with instructions for how to return items from your order.
-- The Bright Blue Ink Team